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Advancement Services and Donor Relations Coordinator

Department:Office of Institutional Advancement
Type:Full Time
Contact Name:Talladega College Office of Human Resources
Contact Email:hr@talladega.edu

Position Summary 

The Advancement Services and Donor Relations Coordinator plays a critical role within the  Office of Institutional Advancement at Talladega College. This position supports the Vice  President for Institutional Advancement in ensuring the accuracy, integrity, and efficiency of  advancement operations, including database management, donor relations, gift processing,  reporting, and system administration. The Coordinator will work collaboratively across the  Institutional Advancement team to strengthen donor stewardship, enhance data-driven decision making, and support the College’s philanthropic and engagement goals. 

Key Responsibilities 

1. Database Management & Data Integrity 

∙ Maintain, update, and audit the advancement database to ensure accurate constituent  records for alumni, donors, corporations, and friends of the College. 

∙ Conduct regular data integrity reviews and implement best practices for data quality  control and record maintenance. 

∙ Assist with staff training on data management policies, procedures, and database  functionality. 

∙ Support prospect management by generating reports, profiles, and tracking donor  engagement trends. 

2. Gift Processing & Reporting 

∙ Manage the daily processing of charitable gifts, pledges, and payments in accordance  with College policies and industry standards. 

∙ Prepare, reconcile, and distribute daily and monthly gift reports to the Business and  Finance Office and other stakeholders. 

∙ Generate customized fundraising reports, campaign summaries, and quarterly  advancement reports for leadership and the Board of Trustees. 

∙ Ensure compliance with IRS regulations and CASE standards related to gift processing  and receipting. 

3. Donor Relations & Stewardship 

∙ Coordinate timely and personalized acknowledgment of all gifts and pledges. 

∙ Support donor stewardship activities, including impact reports, recognition events, and  communication materials. 

∙ Maintain online giving platforms, ensuring accurate donor pages and giving designations.

∙ Compile and maintain biographical and statistical data to support donor segmentation and  stewardship strategies. 

4. Operational & Administrative Support 

∙ Assist in managing the budget and fiscal records for the Office of Institutional  Advancement. 

∙ Contribute to the development and implementation of departmental goals, policies, and  operating procedures. 

∙ Maintain and update manuals documenting advancement services and stewardship  protocols. 

∙ Provide administrative support for audits, compliance reviews, and special projects. 5. Technology & Systems Management 

∙ Assist in the administration and optimization of advancement software systems, including  but not limited to: Raiser’s Edge/NXT, AlumniFinder, ImportOmatic, MailChimp, and  Marketing Cloud. 

∙ Support system integrations and ensure alignment between advancement data systems  and other College platforms. 

∙ Research and recommend emerging technologies that enhance fundraising, engagement,  and operational efficiency. 

6. Collaboration & Communication 

∙ Partner with colleagues across Institutional Advancement, Business and Finance, and  Communications to support donor engagement and reporting. 

∙ Serve as a point of contact for internal and external stakeholders regarding donor  information and gift processing. 

∙ Maintain a professional, customer-focused approach when interacting with donors,  alumni, and College partners. 

∙ Effectively manage multiple tasks, projects, and deadlines while maintaining high  accuracy and attention to detail. 

7. Other Duties 

∙ Perform additional responsibilities as assigned by the Vice President for Institutional  Advancement.

Qualifications 

Required: 

∙ Bachelor’s degree or equivalent experience. 

∙ At least 1-3 years of experience in a higher education setting or relevant professional  experience. 

∙ Proficiency in database management and software applications, including MS Word,  PowerPoint, Excel, and email systems. 

∙ Strong organizational, communication, and interpersonal skills. ∙ Ability to manage multiple tasks and meet deadlines in a fast-paced environment. ∙ Experience with data analysis and report generation. 

∙ Ability to maintain confidentiality and handle sensitive information with discretion. Preferred: 

∙ Experience in a fundraising environment, preferably within higher education. ∙ Familiarity with CRM fundraising/marketing software. 

∙ Advanced skills in Excel, including the use of Pivot Tables and Formulas. ∙ Knowledge of HBCU environments and fundraising practices.

TALLADEGA COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER

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