Talladega College

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Associate Director of Financial Aid

Department:Enrollment
Type:Full Time
Contact Name:Talladega College Office of Human Resources
Contact Email:hr@talladega.edu

Talladega College, ranked the #1 Top Value School in the South by U.S. News & World Report, is seeking an Associate Director of Financial Aid. The Associate Director reports to the Director of Financial Aid in the Enrollment Services division. 

Description
1. Financial Aid Processing - 60% of time
  • Maintain knowledge of federal, state, and institutional regulations and how they apply in the context of enrolling at Talladega College.
  • Analyze financial aid application data, create and renew financial aid awards and modify financial aid packages based on changes; communicate changes in eligibility to students and parents.
  • Transmit and monitor Institutional Student Information Records (ISIRs), and monitor ISIR transactions and changes to ensure federal compliance standards are being met.
  • Monitor and request draw down of federal loan, Pell grant and SEOG amounts in collaboration with Business Office staff.
  • Handle inquiries and requests from Federal. State, or other constitutes for renewals and requested documents.
  • Training office staff on federal aid and compliance
2. Counsel students and families - 35% of time
 
  • Counsel students and families in person, in writing and over the phone about the financial aid process, award packages, billing statements, budgeting, and the financial impact of changing enrollment.
  • Lead financial literacy events.
  • Be conversant in services, resources and policies available across campus.
3. Advocacy, committees, collaboration, and general office participation - 5% of time
  • Attend departmental and divisional meetings; serve on various committees;
  • partake in financial aid advocacy or professional development organizations.
4. Support, respect, and commit to embracing diverse backgrounds, values, and points of view to build a strong and inclusive community
5. Complete and meet deadlines for required training and performance management cycle
6. Perform other duties as assigned

Requirements
Associate Director:
  • Education: Bachelor’s Degree; Master’s Degree Preferred
  • Experience: 5+ years of financial aid experience
    • Ideally, experience using PowerFAIDS, FSA Partner, and other aid processing systems

Specific Job Duties
  • Office operations in the absence of the Director of Financial Aid
  • Processing ISIRs, corrections, originations, and disbursements
  • Uploading COD Response files
  • Satisfactory Academic Process (SAP) monitoring and implementation
  • Providing technical assistance for aid processing systems as necessary
  • Processing the financial aid portion of the Integrated Postsecondary Education Data System (IPEDS) report
  • Reporting the Fiscal Operations Report and Application to Participate (FISAP) report
  • Processing Professional Judgements and Unusual Enrollment History (UEH)
  • Monitoring and processing Return to Title IV (R2T4)
  • Maintain R2T4 paperwork and website information
  • Notifying affected students of a completed R2T4
  • Processing Anticipated Aid reports at the beginning of each semester
  • Processing ad hoc reports for administrative usage as necessary
  • Being first level of handling escalated student and parent calls
  • Processing external agency requests for student verification
  • Assuring accuracy of the financial aid information listed on my.talladega.edu
  • Assuring that electronic forms and links are updated each academic year
  • Assisting with reconciliation process as directed
  • Overseeing FAO staff training
  • Submitting VA certifications and monitoring VA eligible courses for compliance
  • Providing excellent, professional customer service
  • Completing any other projects as assigned by the Director of Financial Aid

TALLADEGA COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER

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